Mobile Computing Thought Leadership
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Service As A Strategy: How To Use Technology To Maximize Your Competitive Advantage
8/29/2017
Field service has undergone a revolution in recent years, emerging as a key strategic differentiator and profit center for many industries. In the past, service was something of an afterthought to the sales process. It was either a cost center or a break-even operation. Over the past decade — particularly in the aftermath of the most recent financial recession — service has transformed into a crucial profit center. In fact, in some industries, service has transitioned to being a primary source of profits.
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Securing Executive Support For Broader Mobile Technology Utilization
8/24/2017
The use of mobile technology has become almost mandatory in every industry worldwide. Every worker, regardless of their job, is now expected to maintain a certain level of communication and visibility with colleagues, customers, partners and suppliers. That notion is not easily achieved by desk-bound employees, or “fixed” computer setups. Manufacturing, transportation and field service-centric organizations understand this more than anyone else. At least they should. The majority of their workforce spends their days either in a vehicle or on foot in the field, factory or warehouse; mobile technologies are the most efficient way to ensure mission-critical data and workflow applications are accessible in real time, at all times.
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Keeping Pace With Service Technology
8/17/2017
As technology continues to shape the service industry, many service leaders have made the transition to “mobile-first” strategies. Along with an increasing emphasis on mobile, major growth in the availability of data is allowing service organizations to focus on technology components like machine learning, Big Data analytics, and a predictive maintenance paradigm that envisions an end to the break/fix service model.
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The New Mobile Enterprise
8/17/2017
If you're like most people, the first computing device you reach for every day probably isn't a laptop and it almost certainly isn't a desktop PC. Odds are, the first — and primary — computing device you use daily is a mobile one. And just as in our personal lives, mobile devices are increasingly becoming the primary computing platform for business and enterprise use. Road warrior salespeople rely on smartphone apps to get the information they need to close a big deal.
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Critical Power Guide For Fleet Mobility
8/14/2017
Maintaining the reliability of mobile computing systems in the field is one of the most challenging aspects of fleet professionals today. These devices must perform critical job functions and maintain data flow in tough operating conditions. While there are several keys to a total mobility solution including Software, Hardware, Connectivity, Docking & Mounting, and Professional Installation; having a reliable continuous power supply is the most critical factor to ensure productivity on the jobsite.
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When Mobile Computer Pricing Isn't Indicative of Quality – and When It Is
8/4/2017
Though not widely acknowledged, the engineering effort put into a single mobile device – and the resulting output – impacts the Total Cost of Ownership (TCO) and the Return on Investment (ROI) for the entire IT investment, not just that one piece of mobile computer hardware.
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Making Dock Operations Smarter And More Connected
8/1/2017
As the volume of global shipments continues to rise, logistics companies are facing increasing pressure to get more goods loaded faster, more efficiently and at a lower cost. But achieving this is a challenge. Dock managers manually supervise dozens of dock doors at once, manage inexperienced loaders and have aggressive time schedules. Line haul managers can only estimate time till close, leaving yard managers to work very reactively to plan their next move. Overall, access to pertinent accurate data is not always available early enough or at the right time. Together, this results in loading inefficiencies and mistakes that can lead to costly shipping damage, wasted trailer space and injured workers.
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Quality Drives A Smarter Plant Floor: 2017 Manufacturing Vision Study
7/31/2017
In the not-too-distant past, manufacturers frequently looked for ways to save money on labor, overhead, and supply costs to effectively compete in the global marketplace. However, the rising number of product variants, the growing price of materials and rising customer expectations are shifting that model. Today, forward-thinking companies are embracing a quality-minded philosophy, and it is paving an alternate route to growth and profitability. New processes and technology advancements are enabling companies to focus on quality and reap the rewards that an automated and connected plant floor can deliver.
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Two Years: That's All It Took For IoT To Take Hold And Rugged Tablets To Gain More Purpose
7/17/2017
That is how quickly IoT has transformed from an unfamiliar technology acronym to a near-mandatory technology investment for companies in nearly every industry worldwide, especially manufacturers, utilities, government and those in warehousing and distribution.
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The Impact Of ELD Mandate On A Total Mobility Solution
7/12/2017
With this year’s Electronic Logging Devices (ELD) mandate looming ahead, it’s important for fleets to understand the impact it has on their business and strategically plan how to implement the new standards. Beyond choosing eligible devices and software to track, manage and share data, consider how those devices will be secured inside a vehicle. The right in-vehicle docking and mounting solution for devices not only protects the fleet’s investment in equipment, but also ensures a safe and comfortable mobile office for drivers – reducing the risk of distraction and increasing productivity.