Mobile Computing Case Studies

  1. IoT, AR Transform The Service Ecosystem 2/27/2018

    “Smart Connected Farms” are no longer a great idea for the future, but a reality. The emergence of the Internet of Things (IoT) means farmers have access to more data than ever before, improving crop yields and overall operations. Gone are the days of estimation, as “smart connected” farm equipment can do everything from adjusting fertilizer output, optimizing plotted fields, and even analyzing the internal hydraulics of the asset for repair and maintenance.

  2. Providing Remote Service Boosts Customer Satisfaction 2/27/2018

    Manufacturing organizations are becoming more connected to their customers than ever before. With the arrival of the Internet of Things (IoT), more opportunities to improve the quality of customer service are emerging. Pratt & Whitney Canada (P&WC), a world leader in the design, manufacturing, and service of aircraft engines and auxiliary power units, is taking advantage of these opportunities. P&WC is transforming its customer support service levels through the use of virtual presence.

  3. Fire Department Makes The Shift From Clunky Rugged Laptops To Rugged Mobile Tablets 2/26/2018

    When the call comes in, there’s no time for fumbling. Firefighters need quick access to accurate information about an incident’s location and severity and the best way to get there. They also need to know about available water supply and whether nearby fire departments and EMS units are able to respond and assist. Once on scene, incident commanders need seamless ways to track personnel and equipment and manage resources. And after firefighters have returned to their station, administrators need to easily catalog and report incidents.

  4. Mobile Innovation Enables Industrial Kitchen Equipment Installer To Stand Out In A Competitive Market 2/13/2018

    A rugged tablet solutions allows 3C Compétence Cuisine Collective to executive an aggressive growth strategy.

  5. Delivery Management System Upgrade With New Android Handhelds Improves Delivery Driver Efficiency & Service 1/23/2018

    With the increased willingness of consumers to shop online, e-commerce has also continued to flourish. Delivery logistics is the last mile in e-commerce supply chain. Its delivery services influence on whether the e-commerce vendors can get higher customer satisfaction or not. As a result, most delivery logistics companies provide handheld devices for their delivery drivers so that delivering goods to consumers on time and safely. In addition to displaying basic shipment information, the device can sort out the delivered goods through scanning barcodes, as well as instantly transmitting the delivery status to the back-end management system via wireless network or mobile network.

  6. Top 3 Logistics Company Reaps Big Benefits From New Mobile Power Management System 11/9/2017

    A well-known Top 3 logistics company was experiencing significant problems with their mobile devices in their thousands of warehouses and outlet locations nationwide. Their mobile devices were regularly failing mid-shift, which not only caused staff productivity losses, but worst of all, it hurt the overall customer experience. The company knew that it had a battery problem, but had no solution other than to regularly pay the exorbitant costs of a complete refresh of all mobile batteries. Since they couldn’t separate the good batteries from the bad there seemed to be no other choice at the time.

  7. Government Contractor Improves Parking & Ticketing Process With Handheld Mobile Devices 11/7/2017

    On-Street parking tickets written by traffic wardens require a lot of labor costs as it not only takes time, but also demands that Information is input later to create an electronic database. Utilizing connected devices with thermal printers to issue parking tickets by on-street parking administrators to improve work efficiency of parking management and decrease the total cost of ownership.

  8. Rugged Tablets Improve Customers Satisfaction For Freight Company With Electronic Proof Of Delivery 11/7/2017

    With the trend of the “Internet of things,” the logistics industry is facing a transformation from traditional paper-based to electronic processes for deliveries. To avoid human errors, out-of-sync of information, and low productivity, etc., freight companies are trying to leverage Proof of Delivery solutions to be more efficient and accurate at delivery. Not only are they helping drivers with the powerful tools, but they are also providing better customer service and improving the satisfaction.

  9. Vehicle Mount Terminal Improves Road Safety, Enabling Better Risk Management 10/26/2017

    According to the report of Australian Traffic Safety Administration, about 30% of fatalities are related to fatigue. In the United States, commercial truck collisions due to fatigue cause more than a thousand deaths and 70 thousand injuries every year. Fatigue and drowsy driving are suspected to be one of the leading causes of road fatalities. In the mining industry, fatigue has led to large-scale accidents, causing multiple fatalities over the past hundred years. It is common for employees of the mining industry to work multiple consecutive long-hour shifts, and then drive long road trips to return home after suffering fatigue from work.

  10. Vehicle-Mount Terminal Enhances Tour Bus Safety And Entertainment 10/26/2017

    When it comes to premiere tour bus safety, it comes down to the vehicle condition, age, maintenance, as well as in-vehicle equipment, such as an unimpeded emergency door, fire extinguisher, driving video recorder, rear- view camera system, and tire-pressure monitoring system. There is an emerging trend and demand for connected vehicles as an expansion of our digital lives. Both drivers and passengers want safer, more efficient, and ultimately more enjoyable driving and riding experiences.