Mobile Computing Case Studies

  1. Delivery Management System Upgrade With New Android Handhelds Improves Delivery Driver Efficiency & Service 1/23/2018

    With the increased willingness of consumers to shop online, e-commerce has also continued to flourish. Delivery logistics is the last mile in e-commerce supply chain. Its delivery services influence on whether the e-commerce vendors can get higher customer satisfaction or not. As a result, most delivery logistics companies provide handheld devices for their delivery drivers so that delivering goods to consumers on time and safely. In addition to displaying basic shipment information, the device can sort out the delivered goods through scanning barcodes, as well as instantly transmitting the delivery status to the back-end management system via wireless network or mobile network.

  2. Top 3 Logistics Company Reaps Big Benefits From New Mobile Power Management System 11/9/2017

    A well-known Top 3 logistics company was experiencing significant problems with their mobile devices in their thousands of warehouses and outlet locations nationwide. Their mobile devices were regularly failing mid-shift, which not only caused staff productivity losses, but worst of all, it hurt the overall customer experience. The company knew that it had a battery problem, but had no solution other than to regularly pay the exorbitant costs of a complete refresh of all mobile batteries. Since they couldn’t separate the good batteries from the bad there seemed to be no other choice at the time.

  3. Rugged Tablets Improve Customers Satisfaction For Freight Company With Electronic Proof Of Delivery 11/7/2017

    With the trend of the “Internet of things,” the logistics industry is facing a transformation from traditional paper-based to electronic processes for deliveries. To avoid human errors, out-of-sync of information, and low productivity, etc., freight companies are trying to leverage Proof of Delivery solutions to be more efficient and accurate at delivery. Not only are they helping drivers with the powerful tools, but they are also providing better customer service and improving the satisfaction.

  4. Government Contractor Improves Parking & Ticketing Process With Handheld Mobile Devices 11/7/2017

    On-Street parking tickets written by traffic wardens require a lot of labor costs as it not only takes time, but also demands that Information is input later to create an electronic database. Utilizing connected devices with thermal printers to issue parking tickets by on-street parking administrators to improve work efficiency of parking management and decrease the total cost of ownership.

  5. Vehicle Mount Terminal Improves Road Safety, Enabling Better Risk Management 10/26/2017

    According to the report of Australian Traffic Safety Administration, about 30% of fatalities are related to fatigue. In the United States, commercial truck collisions due to fatigue cause more than a thousand deaths and 70 thousand injuries every year. Fatigue and drowsy driving are suspected to be one of the leading causes of road fatalities. In the mining industry, fatigue has led to large-scale accidents, causing multiple fatalities over the past hundred years. It is common for employees of the mining industry to work multiple consecutive long-hour shifts, and then drive long road trips to return home after suffering fatigue from work.

  6. Vehicle-Mount Terminal Enhances Tour Bus Safety And Entertainment 10/26/2017

    When it comes to premiere tour bus safety, it comes down to the vehicle condition, age, maintenance, as well as in-vehicle equipment, such as an unimpeded emergency door, fire extinguisher, driving video recorder, rear- view camera system, and tire-pressure monitoring system. There is an emerging trend and demand for connected vehicles as an expansion of our digital lives. Both drivers and passengers want safer, more efficient, and ultimately more enjoyable driving and riding experiences.

  7. Thermal Imaging Solution Improves Inspection Efficiency For Power Utility 10/26/2017

    Substation equipment and power distribution grid aging happen. Electric power utilities require regular inspections of aging infrastructure through techniques to detect the failures and breaches for timely maintenance. The inspection scope includes transmission towers, insulator bushings, power transformers, load tap changers, circuits, and surroundings, etc. However, the high workload and poor environments of electricity equipment inspection are issues for utilities to deal with.

  8. Rugged Tablets Turn Golf Carts Into Multi-Function Smart Vehicles 10/26/2017

    With the popularity of tablets, many organizations are beginning to think about how to use this slate-style computer in business environments to enhance their competitiveness, such as golf club. Golf club usually has a vast area to design various fairways so as to provide an engaging or challenging golfing experience for its members and visitors. Therefore, providing golf cart is the necessary service to allow golfers to enjoy the game by minimizing travel distance while playing around.

  9. Housing Leader Taps Mobile Computing To Boost Automation And Customer Service 10/10/2017

    Affordable housing developer Dominium is in the process of doubling in size, with plans for 40,000 units by 2025. Yet a manual, time-intensive work order-management and apartment inspection process hampered field staff. The company set out to ratchet up operational efficiency and worker productivity in a bid to deliver enhanced service to its residents at a faster clip.

  10. Field Services Mobility Use Case Guide: Top Micro Apps To Improve Customer Experience And Operational Efficiency 8/31/2017

    Heightened customer expectations and the growing reliance on third-party contractors have increased the demand for field organizations to operate more efficiently and effectively than ever.