Case Study

Delivery Management System Upgrade With New Android Handhelds Improves Delivery Driver Efficiency & Service

Source: AMobile Intelligent Corp.
Direct Store Delivery Deployment

With the increased willingness of consumers to shop online, e-commerce has also continued to flourish. Delivery logistics is the last mile in e-commerce supply chain. Its delivery services influence on whether the e-commerce vendors can get higher customer satisfaction or not. As a result, most delivery logistics companies provide handheld devices for their delivery drivers so that delivering goods to consumers on time and safely. In addition to displaying basic shipment information, the device can sort out the delivered goods through scanning barcodes, as well as instantly transmitting the delivery status to the back-end management system via wireless network or mobile network.

Earlier on, there were not many options of Operating Systems to support handheld devices. Many delivery logistics companies built the delivery management system on Microsoft's Windows CE platform. Nevertheless, Microsoft has announced recently that it would stop supporting the Operating System within a few years. It forced the delivery logistics companies to transform into other Operating Systems as soon as possible so as not to become the system orphan. AMobile's total solution provides the robust Android handheld, customized delivery management software and monitoring and control platform with unified SW/HW management, enabling delivery logistics companies to upgrade their existing delivery management systems as they implement new Operating Systems, while utilizing the cloud management platform to improve handheld device management and goods delivery efficiencies.

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