Field Technologies Webinars

  1. Oh the Places You’ll Go! -- Mapping Your Field Service Journey
    7/29/2016

    New technology is changing the way field service is delivered, and companies who fail to adapt risk disruption. As a result, industry leaders are transforming their field service organizations to increase competitiveness and profitability. Where are you in this journey?

  2. How To Benchmark Service In A Customer-Centric World
    7/14/2016

    Measure this, analyze that. You have all of this data, but do you know the most impactful way to use it to drive change in your organization? Now that that customers are exercising their voice in more and more channels, do you know how to measure and leverage customer sentiment? Field service is the coliseum of modern markets, in which the gladiators of business will fiercely compete for customer loyalty. You need to measure service to survive!

  3. The Criticality Of Fleet Safety
    7/1/2016

    Join us on-demand as we provide a sneak peek of a special report we have coming out in our July issue. We’ll discuss the cost of ignoring fleet safety, the key pillars of a fleet safety strategy, how technology plays a role in fleet safety, and tips for making sure your drivers are engaged and on board.

  4. Do Rugged Tablets Really Cost More Than Any Other Mobile PC Option?
    6/23/2016

    Everybody wants today’s investments to last at least five years. So why would you buy a mobile PC that is almost guaranteed not to survive that long in your daily work environment? Most global workers are no longer tethered to a desk all day long. Traditional office workers may partake in off-site meetings or customer site visits.

  5. Generating Revenue On The Front Lines: Why Your Field Technicians Are Your Best Sales People
    6/7/2016

    Customer relationships are paramount to the success of your field service organization and your field technicians are the very people that nurture these vital relationships. Join Christine LaVoi, Field Service Client Success Management at IFS, as she discusses how to turn these forged relationships into revenue drivers. When you equip your field technicians with the right equipment and develop the right communication avenues between them and your sales team, you open your organization up to a world of possibilities when it comes to maximizing service margin.

  6. Focus On Field Service Processes To Overhaul Profitability
    5/13/2016

    Field service is the lifeblood of companies like United Subcontractors Inc. (USI).  And, like you, USI is always looking for ways to make its business more efficient, profitable, and effective. Join us as we discuss live with Jim Liverseed of USI the ins and outs of how the company is tackling field service profitability.

  7. The Quantum Leap: Schedule Optimization Of The Future
    4/21/2016

    Join us as we discuss one of the latest technologies impacting the field service space: quantum annealing. Quantum annealing harnesses the cloud and distributed computing to bring the type of scheduling power that only NASA or Google had access to in the past to the field service industry.

  8. Field Service Has Changed, Is Changing, Will Change
    4/6/2016

    New technologies like social, mobile, analytics, and cloud continue to impact our daily lives in meaningful ways. They’re also changing the way field service is delivered.  Even newer technologies like IoT and Virtual Reality promise more changes on the horizon. 

  9. Adopting True Optimized Field Service Scheduling With Effective Change Management: A Tell All Of Implementation Success Secrets
    3/31/2016

    Join IFS and Jolt Consulting, field service implementation experts, discuss effective change in adopting new field service management solutions; optimized scheduling in particular. Without sensible, perceptive, well-prepared change management processes, field service software implementation will fall significantly short of expectations, and may fail entirely.  Learn how to maximize ROI, company-wide adoption and service margin with tried and true tips that have helped some Fortune 500 service organizations of the world succeed post field service implementation.

  10. 5 Critical KPIs For Field Service Success
    3/22/2016

    In this on-demand webinar we talk through the information presented in our newest special report, 5 Critical KPIs For Field Service Success. Failing to set and track the right KPIs can be detrimental to a service business. Trying to measure too many can also cause problems. In this webinar, we’ll discuss the top 5 KPIs that are essential to use to ensure field service success.