Featured IoT Articles

41. Key Questions To Ask to Make The Right IoT Endpoint Decision 11/29/2018

    At the heart of each IoT deployment is the connected device, or endpoint, (the “thing” in Internet of Things) that is directly related to the underlying technology of the solution as it must support the desired network technology, application capabilities, security requirements, etc. Once it has been determined what functionalities, device standards, and other technologies an IoT endpoint must support, organizations must make the critical, fundamental decision: should we build the endpoint from scratch or buy an off-the-shelf option?

42. Give Customers Something To Be Thankful For – Engaged And Connected Service 11/20/2018

    Field service can sometimes feel like a thankless job. Customers are often unhappy from the outset of a service engagement because the job of the field service professional is to fix something that is broken. Customers no longer view their relationship with your company as a single transaction, but as an ongoing relationship. Today’s service professionals are faced with a bit of an uphill battle.

43. Examining The Current And Future States Of Field Mobility 11/2/2018

    Field service organizations (FSOs) were among the earliest adopters of mobile computers and continue to find new ways to take advantage of this technology as mobility systems evolve and improve. As the pace of change accelerates, however, FSOs have had to reevaluate their mobile deployment and upgrade strategies. Whereas in the past, rugged mobile devices were almost uniformly based on the Windows environment and remained in service five years or more. The accelerated introduction of new software and hardware features has made it necessary to leverage different operating systems, more flexible hardware platforms, and cloud-based software models.

44. Digital Business Transformation: How To Accelerate To The IoT Edge 10/10/2018

    Remember that car journey to take the kids to visit the grandparents?  It always seemed you had barely left the driveway when a voice from the back seat asked – “Are we there yet?” Right now, across the world, there’s a veritable army of C-level executives in countless organizations - all of whom understand that their business needs to undergo a digital transformation with an IoT deployment at its heart – and yet still find themselves staring at their CIO or an under-pressure project manager and asking that question:

45. The Key To Maximizing IoT Investments In Field Service 10/10/2018

    Trends in the field service segment present new opportunities in field service management technologies. A report by CXOtoday predicts that the field service management market will reach $5.11 billion by 2020.

46. How To Navigate Emerging LTE Technologies For IoT 10/10/2018

    As cellular carriers today cater to consumer demand for high- speed LTE connectivity, they are faced with the challenge of finding a network solution that will continue to support the growth of IoT as spectrum re-farming forces the shutdown of legacy 2G and 3G networks. The result: new low-power LTE technologies – Category NB1 (NB-IoT) and Category M1 (Cat-M1 or LTE-M) – that have been specifically designed and deployed for IoT.

47. Best Practices FSOs Operate Differently To Maintain Their Best-in-Class Status 9/28/2018

    What Makes Best Practices FSOs Different from All Others? And How Do You Get There in the First Place?

48. The Field Service7℠ Approach To Operations Excellence 9/27/2018

    The purpose of this white paper is to describe the highly specialized approach to ensuring technology implementation success and accelerating ROI. Effective technology implementation and ROI achievement in field service depend on sound change management practices. Field service change management addresses the unique dynamics and characteristics of work performed by field technicians.

49. Comprehensive Guide To A Successful IoT Implementation 9/19/2018

    The Internet of Things (IoT) has evolved to much more than a buzzword, as GSMA forecasts the IoT revenue opportunity to be worth $1.1 trillion by 2025. IoT-enabled technologies are emerging in all areas of the business world, transforming business models and enabling the creation of new products and services across virtually every industry. Organizations of all shapes and sizes are jumping to claim their piece of the IoT pie; however, only 15% of business executives considered their IoT project to be a complete success.

50. 4 Questions To Determine Your IoT Readiness 8/24/2018

    Many companies are excited to utilize IoT capabilities for business advantages and new product opportunities. However, since IoT development is a still a new – and somewhat unknown – entity for many organizations, getting started or completing projects efficiently and cost effectively can be challenging.