Articles by Brian Albright

  1. More Wearables For Industrial Apps 10/25/2016

    New data from ABI Research indicates that wearables are a rowing presence in field service and other industrial applications. According to the company, the warehouse, manufacturing and field services verticals represent one-quarter of the wearable devices shipped to enterprise end users in 2016.

  2. The Uberification Of The Mobile Enterprise 10/24/2016

    Technology advancements help service organizations achieve competitive differentiation in the on-demand economy.

  3. How iOS And Android Have Altered Mobility 10/19/2016

    It’s hard to imagine it now, but there was a mobile world before the iPhone and before Google released its Android platform. The release of those two platforms had a tremendous impact on the mobile phone market – as well as on the rugged device space, and the way field service companies approach mobility projects.

  4. Self-Driving Cars And The Future Of The Fleet 10/11/2016

    Autonomous cars are coming, and they are likely coming soon. New research (The Future of Autonomous Cars) from Berg Insight predicts that the first self-driving cars will debut on the road in 2020, and that the total number of new registrations for autonomous cars will have a CAGR of 62 percent from 0.2 million units in 2020 to 24 million in 2030.

  5. The Field Service Management Market Shift 10/5/2016

    When Salesforce.com announced the release of its Field Service Lightning product earlier this year, it signaled that the field service software market is going through a substantial re-alignment.

  6. Gartner Outlines Your Field Service Management Options 9/26/2016

    For field service organizations, automating manual processes using field service management (FSM) solutions is generally a good thing – but only as long as the solution actually addresses the inefficiencies the company is facing. Unsuccessful technology deployments often involve deploying solutions that don’t fix the FSOs actual problem, or that were built to solve problems they didn’t have in the first place.

  7. Low-Power Networks For The Internet Of Things 9/22/2016

    Non-cellular LPWA (low power wide area) technology could play a large role in the Internet of Things, but the market lacks a dominant standard.

  8. Embracing The Outcomes-Based Approach To Field Service 9/22/2016

    Field service organizations can use new technology to shift from transactional services to a more holistic approach to their customer relationships.

  9. Work Order Backlog Problem Solved 9/22/2016

    Connecticut Water has improved productivity, eliminated work order backlogs, and improved customer safety using mobile technology.

  10. Mobile Forms Trim Hours From Auditing Process 9/22/2016

    An electrical contractor has improved audits and other data collection processes using a mobile forms application.