When you mention the term “smart grid,” most people immediately start thinking of smart meters, but there is a lot more to the eventual adoption of this technology in the utility space. By Brian Albright, Field Technologies magazine  Continue Reading..

I recently moderated two panel discussions at AIM Expo in Las Vegas. One was on TCO (total cost of ownership) and included Stratix and Datalogic. The other was on rugged tablet PCs and included LXE, Panasonic, Motion Computing, and Xplore. By Sarah Howland, Editor In Chief, Field Technologies magazine  Continue Reading..

Field service is an increasingly important competitive differentiator — and revenue stream — in almost every industry.  Continue Reading..

GPS-based fleet management solutions can make fleet operations more efficient and productive, but the benefits of real-time tracking go well beyond better dispatching.  Continue Reading..

The Service Council discusses service transformation with Bob Johnson, chief service and information technology officer at Sprint Nextel. By Bob Johnson, Sprint Nextel  Continue Reading..

Change management. Business transformation. Field transition. User buy-in. Whatever you choose to call your field change program, the goal is the same: stakeholder acceptance and ownership of the new way of doing things so you can realize sustainable, quantifiable benefits. By Felisa Berg, ClickSoftware  Continue Reading..

Dyson has more than 170 field engineers across the United Kingdom. With business increasing, Dyson recognized it needed to improve efficiency if it was to keep its promises to its customers. By Field Technologies magazine  Continue Reading..

Tablet computers are hot in the enterprise right now, with many end users in white or gray collar positions bringing their personal devices to work with them, and companies finding ways to creatively use the devices as laptop replacements. By Brian Albright, Field Technologies magazine  Continue Reading..

Faced with mounting budget deficits, communities across the United States have looked for innovative ways to cut costs, and technology often plays a prominent role in these efforts. By Brian Albright, Field Technologies magazine  Continue Reading..

In an effort to comply with safety regulations and free its staff of paperwork, trucking company Direct Drive Express (DDEX) decided a year ago to replace its outdated dispatch software. By Pedro Pereira, Field Technologies magazine  Continue Reading..