Magazine Article | October 28, 2011

Change Management: The Key To Realizing Results

Source: Field Technologies Magazine

By Felisa Berg, ClickSoftware

Change management. Business transformation. Field transition. User buy-in. Whatever you choose to call your field change program, the goal is the same: stakeholder acceptance and ownership of the new way of doing things so you can realize sustainable, quantifiable benefits. The process to realize acceptance can be complicated and requires many skills. Why are people resistant to change? Change creates uncertainty. In many cases, change threatens a sense of security in altering what people have been doing for several years. Even if we are fixing known issues, it can still be received negatively since we are asking people to change what they have become comfortable doing. Change also causes people to question their basic level of security: Will I have a job tomorrow? Overall, change can be an uncomfortable, unclear, and a messy process without a clear vision and understanding of the benefits. However, resistance can be reduced and success maximized if you focus on four elements: plan, communicate, motivate, and educate.

access the Magazine Article!

Get unlimited access to:

Trend and Thought Leadership Articles
Case Studies & White Papers
Extensive Product Database
Members-Only Premium Content
Welcome Back! Please Log In to Continue. X

Enter your credentials below to log in. Not yet a member of Field Technologies Online? Subscribe today.

Subscribe to Field Technologies Online X

Please enter your email address and create a password to access the full content, Or log in to your account to continue.


Subscribe to Field Technologies Online