These days, customer service and business growth go hand in hand. In fact, 94% of customers say service influences repeat buying decisions. Your mobile workforce is uniquely positioned to unlock these upsell and cross-sell opportunities. That’s why it’s crucial to equip your frontline teams to deliver efficient, empathetic, and sustainable service.
Join us to hear Salesforce product and engineering leaders discuss today’s top 3 Field Service trends. And discover how you can power your frontline using field service management.
Title: The Top 3 Field Service Trends To Help You Increase Revenue, Productivity, and Cost Savings
Duration: 30 minutes
Angelic Tofteroo, Director, Solution Engineering, Salesforce
Lauren Giurata, Associate Manager, Product Marketing, Salesforce