Field Technologies Webinars

  1. Mobile Modernization 10/28/2015

    The mobilization of field service operations dates back several years with many organizations deploying their first mobile solutions well over five years ago. Considering the dynamics of this highly distributed and business critical mobile workforce, mobile solutions to streamline workflows, drive productivity and enhance customer service would appear to be a match made in technology heaven. But according to VDC Research, many mobile solutions are past their prime and overall satisfaction with these solutions is declining.

  2. Predictive Analytics In Field Service Management 8/28/2015

    Ever wonder what is really going on in your business? Wouldn’t it be easier to have a system in place that helps you analyze your data?

  3. Tough Tablets: Choosing Rugged Tablets for Your Mobile Workforce 6/24/2015

    Tablet PCs have become the mobile device of choice for today’s field workforce. Tablets enable enterprises to ensure data is collected, processed, and entered into a central IT system without delay – keeping all types of mobile workers connected and efficient. But when it comes to tablet selection, there are many points to consider in selecting the best fit for your mobile workforce.

  4. The Mobile Effect: How Going Mobile Can Increase Revenue 5/29/2015

    Ever wonder what a mobile field service solution could do for you? Going mobile affects all aspects of your business.

  5. Learn How Live Video Is Changing The Field Service Game 12/9/2014

    Live video is proving to be an extremely valuable tool in field service. This webinar takes a firsthand look at how Abseilon USA has used Vidcie video technology to improve service, whether suspended above the Grand Canyon or floating over the Space Shuttle Atlantis.

  6. A Solid Change Management Strategy Will Make Or Break Your Mobility Project — Here's How To Get It Right 11/12/2014

    Whether you're moving from paper to mobile, or from one mobile solution to your next-generation solution, change management is absolutely critical to the success of your project. Greg Parker of Trane has experience in both areas, and during this webinar he'll share with you some of the ways successful change management makes an impact on an organization. His insight is something you won't want to miss!

  7. Predictive Maintenance In The Real World: Q&A With Clean Energy Fuels

    As customers demand faster response times, higher quality products, and exceptional experiences, successful service organizations are turning to technology to connect and engage with customers in meaningful ways. This presentation highlights how Clean Energy Fuels, a large alternative transportation fuel provider, did just that.

  8. The Field Service Manager Feedback Dilemma

    Field service managers need data to coach their teams in order to continually improve their service levels. But a quarter trillion surveys a year are causing record survey fatigue and as a result field service programs are failing. The results are lower quality feedback laced with complaints, which carries the threat of killing employee morale at a time when service expectations are higher than ever.