By Karen St. George, VP Marketing, KORE
The future of IoT for Field Service Organizations (FSO) is now. FSOs have been early adopters of IoT technologies to quickly troubleshoot onsite issues across a range of industries. While most FSOs have been using some form of IoT for years, the technology changes so rapidly – which further evolves internal and customer needs – that it is critical to stay ahead of new advancements and fine-tune your approach to IoT to remain competitive in the market.
Whether it is a matter of updating current IoT deployments or implementing a brand new one, FSOs can better understand the IoT landscape by conducting routine internal assessments and continuing their IoT education.
Conduct an internal assessment – Knowing your organization’s goals and identifying where it is in terms of IoT-readiness will help determine what the appropriate next steps are. Here are some key questions to ask: