Articles by Brian Albright

  1. IoT Sets The Stage For New Service Offerings 1/22/2016

    ETwater’s investment in IoT technology has opened new revenue streams for the company.

  2. Strive For Optimal Field Service Efficiency 1/22/2016

    Toshiba Global Commerce Solutions has cut travel time between calls by 10 to 15 percent, reduced its insurance bill, and improved first-time fix rates.

  3. Field Service: A Look Ahead At 2016 11/18/2015

    What technologies will make the biggest impact on the field service industry in the coming year?

  4. The Value Of A Real-Time View Of Fleet Operations 11/18/2015

    Fleet tracking and a mobile printing solution have helped Englander Transportation eliminate costly and time-consuming paperwork for its drivers.

  5. Improving Field Efficiency With Mobile Apps 11/18/2015

    Mobile business applications have helped Oscar W. Larson increase completed calls by nearly 43 percent.

  6. Maximize Asset Utilization 11/18/2015

    Real-time trailer tracking helped Pan American Express increase trailer utilization by 17 percent.

  7. Maximizing The Effectiveness Of Today's Mobile Devices 10/26/2015

    Finding the right accessories ecosystem is just as important as choosing the right mobile device.

  8. How Best To Use Fleet Data 10/26/2015

    Fleet management solutions provide business intelligence and data that can be used to optimize processes beyond dispatch and routing.

  9. The Shift To Tablets Improves Productivity 10/26/2015

    The change from vehicle-bound laptops to portable tablets made it easier for Ada County Sheriff’s Office’s deputies to be productive.

  10. Field Service Software Accelerates The Billing Cycle 10/26/2015

    Tundra Process Solutions has cut invoicing time by 75 percent with ruggedized iPads and field service automation software.