11.12.20 -- Will Challengers Use AI To Overtake Leaders Or Will Leaders Fend Them Off


Will Challengers Use AI To Overtake Leaders Or Will Leaders Fend Them Off

Trying to unseat a leader is hard for any company. This study looks at the state of challengers and their plans to use artificial intelligence and other technology to gain market share, and how leaders are preparing to defend themselves.

Enterprise Software Mobility And Digital Transformation

This research report by industrial executives in North America studies the impact that enterprise software mobility has on an industrial organization’s ability to digitally transform their operation. While organizations use technology in different ways, each of the study’s respondents is, to varying degrees, prepared to realize the benefits of digital transformation.

Industrial Internet Of Things (IIoT) And Digital Transformation

Data from a study of 200 industrial and contracting executives shows that the Industrial Internet of Things (IIoT), when well-integrated with business software, can facilitate digital transformation, drive revenue, reduce costs and increase competitiveness.

The Connected Service Business

Service providers face real challenges. They must ensure on-time performance of mission-critical tasks while optimizing remotely-deployed workforces. A new wave of technologies and increased pressure to provide excellent service are forcing the field service industry to adapt. This will continue as customer expectations increase and industry competition continues to grow. Is your service management solution preparing you for what’s next?

The State Of Service 2020: The Asset, The Outcomes, And The Business

Service is changing in a number of ways. New entrants, customer demands, and technological advancements are leading organizations to make bold changes to the business in several key ways.

Overcoming The Barriers To Servitization

Around the world, organizations that once sold products are looking to “as a service” business models as a way to future-proof themselves. It all begins with a focus on customer outcomes, rather than products or services. Competitiveness is no longer about offering cheaper, faster or better products, but about disrupting the market by transforming into an organization that’s agile, customer-centric and ultimately focused on delivering a superior experience. However, this represents a profound change in mindset and behavior.

Looking to learn more?
Whether you’re just researching industry best practice, or actively engaged in a digital transformation project, IFS is here to help. IFS is a leader in the Gartner Magic Quadrant for Field Service Management, positioned highest in ability to execute. Speak with an expert from IFS today on how you too can lead the way in the service industry.

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