
Feature Article: Remote Monitoring: Transform Your Service Operation
If you’re looking for a technology that can help you not only increase efficiency, but also set yourself apart from your competition, this is the article for you. What’s the technology? M2M (machine-tomachine). By Sarah Howland, Field Technologies magazine
Continue Reading..
Executive Outlook: Uncomplicating The World Of GPS Fleet Tracking
Let’s face it: Microsoft is embedded in our lives. Most of us perform our jobs daily with Word, Excel, or PowerPoint. And, although we depend on these applications, most of us probably use only 20% of their features. The same can be said for GPS
fleet-tracking solutions. By Mary Foltz, VP, products and marketing, Wireless Matrix
Continue Reading..
Executive Outlook: A Single View Of Customers And Service Operations
Most organizations have a number of databases and systems that capture customer data. These databases could include information about warranties, sales orders, inventory, and
risk management associations as well as customer relationship
management (CRM) and enterprise resource planning (ERP) systems. By Jerry Edinger, chairman, president, & CEO, CSDP
Continue Reading..
Tech Update: Oil & Gas Industry Explores RFID
Adoption of RFID in the oil and gas sector has been relatively slow for several reasons: tag cost, reliability of the technology in harsh environments, and tag performance in applications where there are large quantities of both metal and liquids. By Brian Albright, Field Technologies magazine
Continue Reading..
Wireless Computing Gets A Boost
Law enforcement agencies have been able to significantly improve productivity and enhance police operations using mobile computing and wireless communications in the field. By Brian Albright, Field Technologies magazine
Continue Reading..
The Future Of Field Service
Many of you are still using some sort of manual system in the field — and you know who you are. For you, any of the technologies we cover hold the appeal of showing you how you can increase productivity and drive efficiency in your company.
Continue Reading..
Analyst Outlook: (Lack Of) Android Support: A Key Enterprise Issue
Following a slow start with the release of Android 1.0 and the first Android-powered smartphone in late 2008, Android-based smartphones began to gain momentum in early 2010. By David Krebs, VDC Research
Continue Reading..
Executive Outlook: The Path To Field Efficiency Begins With A Plan
GPS and AVL (automated vehicle location) tracking are generally viewed as the most effective solutions for optimizing fleet operations, reducing costs, and improving
efficiencies. By Richard Pearlman, Esri
Continue Reading..
Solution Series: Rugged Handheld PCs Keep Traffic Moving In The UK
Long ago, little enforcement was needed to keep the traffic flowing on London’s streets. Of course, that’s when horse-drawn carriages coexisted with pedestrians in relative, if somewhat chaotic, harmony. By Field Technologies magazine
Continue Reading..
Tech Update: Making Mobile Printers Pay
Mobile payment solutions have always been a part of applications like route accounting and direct store delivery, but an increasing number of mobile workers are now involved
in accepting customer payment at the point of activity. By Brian Albright, Field Technologies magazine
Continue Reading..