Magazine Article | August 30, 2019

Driving A Successful Field Service Destiny

Source: Field Technologies Magazine

By Brian Albright, Field Technologies

Field Technologies talks with Zach McGuire of MasTec Advanced Technologies, who explains how a diverse approach to market shifts and self-driven technician practices keep business humming at this third-party service contractor.

MasTec’s Advanced Technologies division is a third-party service contractor that provides technology solutions and installations for residential and commercial customers across the United States. The company’s 4,000 technicians provide in-home and on-premise service for a variety of communications and other companies, including AT&T, ADT, DIRECTV, Amazon, and others. In addition to installing technology systems, the company has expanded into other in-home services like assembling exercise equipment and other products.

MasTec AT’s president, Zach McGuire, spoke to Field Technologies about the challenges of providing third-party services, in addition to the company’s technician incentive, upselling, and safety programs.

VIEW THE MAGAZINE ARTICLE!
Signing up provides unlimited access to:
Signing up provides unlimited access to:
  • Trend and Leadership Articles
  • Case Studies
  • Extensive Product Database
  • Premium Content
HELLO. PLEASE LOG IN. X

Not yet a member of Field Technologies Online? Register today.

ACCOUNT SIGN UP X
Please fill in your account details
Login Information
I'm interested in newsletter subscriptions.
ACCOUNT SIGN UP

Subscriptions

Sign up for the newsletter that brings you the industry's latest news, technologies, trends and products.

You might also want to: