Field Technologies Magazine
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Big Data & Analytics — The Force Multiplier Of Servitization
1/22/2016
Field service is no longer about selling products, but outcomes.
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Field Service: At The Forefront Of A New Customer Experience
1/22/2016
Outcome-based service is changing the relationship product manufacturers have with their customers.
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Exceeding Customer Expectations Is The New Normal
1/22/2016
Customers are more demanding and have higher expectations of field service providers; you need to determine how to meet and exceed those demands.
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IoT Sets The Stage For New Service Offerings
1/22/2016
ETwater’s investment in IoT technology has opened new revenue streams for the company.
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Why There Can Be No Servitization Without IoT
11/18/2015
Let’s examine the role of the Internet Of Things (IoT) in servitization.
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Why You Should Focus More On The Customer Experience
11/18/2015
Service organizations must leverage technology to improve customer service, not just drive cost out of their operations.
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IoT: The Foundation For Service Lifecycle Management
10/1/2015
The rapid growth of IoT technologies will transform how service-based companies operate and dramatically raise expectations of clients.
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Logistics' Future Is IoT
8/25/2015
A new study shows how transportation and logistics companies are embracing the Internet of Things to transform their industry.
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IoT Transforms Cold Chain
8/24/2015
PakSense extends its cold chain visibility services through automated, real-time sensor data.