January/February 2015 Field Technologies Magazine Table Of Contents

From The Editor

• 3 Ways To Improve Your Service Operation In 2015

Feature Article

• A Real-World Look At Tablet TCO

Peer Perspective

• Q&A: Tips For Creating A Competitive Advantage With Today’s Technologies

Case Studies

• Cloud-Based Solution Opens The Door To Field Service Productivity
• IoT Transforms Customer Service

Technology Updates

• Fleet Management Of The Future
• Take Control Of Your Wireless Connectivity Issues

Executive Outlooks

• Using Service Management Software To Improve The Customer Experience
• 2015: The Year Of The Electronic Logging Mandate
• 7 Ways To Strengthen Your Cybersecurity

Analyst Outlook

• Field Service Effectiveness Or The Field Service Experience: Which Is More Important?