Magazine Article | January 22, 2015

IoT Transforms Customer Service

Source: Field Technologies Magazine

By Brian Albright, Field Technologies

A cloud-based solution has helped ATEK improve its remote tank monitoring service and create new revenue streams.

The Internet of things (IoT) applications are revolutionizing the way service companies operate. The technology is also providing the means to come up with new services and revenue streams. ATEK Access Technologies has enhanced its remote tank monitoring service with a cloud-based connectivity solution that improved customer service and made it easier for ATEK to expand its services.

Eden Prairie, MN-based ATEK provides industrial sensing and safety systems, including remote monitoring of fuel and other liquid storage tanks via its TankScan solution. The company provides monitoring services to fuel service distributors that deliver fuel and lubricants to agricultural and retail operations.

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