11.12.20 -- Benchmarking The Cutting Edge In Service Technology
Benchmarking The Cutting Edge In Service Technology
While a fully autonomous service strategy is rare today, our research indicates that the pace of change will see a significant shift in service industry standards within the next 24 months.
In spite of a feeling that Artificial Intelligence is still the stuff of science fiction, AI implementation is already here in a variety of ways that directly benefit service management, and will be imperative in the future as a key to making digital transformation work.
Servitization leads to greater revenue and growth, according to this 200-respondent study from IFS, and greater levels of servitization bring greater business benefits. In this white paper, you will find research on the servitization of product-centric companies and the technologies behind this digital transformation.
Learn how IoT applications drive value in operations, analytics, business decision making, customer experiences, and more in this report.
Looking to learn more?
Whether you’re just researching industry best practice, or actively engaged in a digital transformation project, IFS is here to help. IFS is a leader in the Gartner Magic Quadrant for Field Service Management, positioned highest in ability to execute. Speak with an expert from IFS today on how you too can lead the way in the service industry.
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