Field Service Software Solutions

  1. VIA Order Entry
    Remote workers demand rapid access to information and up to date data to facilitate and streamline their job functions in the field. VIA Order Entry running on a portable device can end the "blind order" aspect of current systems by providing the much needed information to the mobile worker.
  2. Mobility Studio For ClickMobile

    Mobility is a living, breathing thing. It sits on the front line—used on a daily basis by your field workforce and is a critical tool during on-site customer interactions. With that in mind ClickSoftware has created the Mobility Studio to allow for the rapid development and deployment of your mobile solution. This single, visual configuration tool allows you to manage your entire mobile solution with minimal amount of coding.

  3. SRM Knowledge Management
    CSDP’s Knowledge Management’s intelligent decision tree logic helps your Contact Center and field service employees or end-customers access the answers to frequently asked questions, product information sheets, service documentation and much more. Ensure consistency across your service organization with a centralized information repository.