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By Michael R. Blumberg, Blumberg Advisory Group, Inc. | OEMs and their service provider networks find themselves navigating a labyrinth of challenges in today's market landscape. A primary issue stems from the decentralized nature of operations, leading to inconsistencies in service delivery and miscommunication. This intricate web, consisting of varied service protocols, conflicting standards, and diverse technological platforms, demands immediate attention to streamline and optimize service performance. |
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