11.11.20 -- The Effect Of AI Agent Replacement Or Augmentation

 
 
 
 
 

The Effect Of AI: Agent Replacement Or Augmentation?

One of the biggest concerns as it relates to the effect of AI, is how it’ll impact actual human employees. Are we reaching a breaking point, where our labor force will ultimately be rendered obsolete? IFS’s recent study explores that notion, asking respondents their thoughts on a variety of topics related to AI and the labor force.
     
 
Six Enterprise Software UX Trends Affecting User Engagement And The Bottom Line
 
 

Enterprise software products have a history of being built around the business, with less of a focus on the individual user’s job functions and requirements. But research shows that for every dollar spent in user experience (UX) design, 100 dollars can be returned through increased productivity, reduced time spent navigating legacy systems and increased customer satisfaction. 
 
 
 
 
 
     
     
 
Looking to learn more?
 
Whether you’re just researching industry best practice, or actively engaged in a digital transformation project, IFS is here to help. IFS is a leader in the Gartner Magic Quadrant for Field Service Management, positioned highest in ability to execute. Speak with an expert from IFS today on how you too can lead the way in the service industry.
 

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