02.08.23 -- OverIT Next-Gen FSM Platform 2023 Wave One

Myles Osswald and Amanda Harris from Pro-Vigil shed light on some best practices they use to support technicians in the surveillance arena while highlighting ways their processes and systems align with Zuper’s vision and mission.

What are forward-thinking field service operations doing to meet rising customer expectations? This infographic breaks down five of their hottest areas of investment. 

For the seventh time in a row, IFS has been named a Leader in the 2022 Gartner Magic Quadrant for Field Service Management, with Gartner placing us highest for our Ability to Execute and furthest for Completeness of Vision in the report.

OverIT announced the first release of the year. The Next-Gen FSM Platform 2023 Wave One accommodates customers’ needs, helping them expand FSM and LAM features in scheduling & dispatching and mobile empowerment areas, and becomes even more strongly oriented to integrability, extensibility, and configurability.