04.03.23 -- Overcoming The Challenges Of An Aging Field Service Workforce

2023 promises to be an exciting year, and the GPS Insight team’s Magic 8-ball sees several key emerging themes for the industry that will impact your business.

Structured management of electric vehicle content increases customer and dealer satisfaction and reduces customer complaints by 40%.

Buying a brand new-dishwasher is an exciting moment. You no longer have to wash your dishes by hand and your post-dinner cleanup time is cut in half. But what happens when the dishwasher stops working and needs to be serviced?

In many cases, the way a field service organization does business or carries out certain processes exists only in the minds of personnel performing the work.

Material handling is an essential but often inefficient and hazardous part of warehouse operations. The right equipment can help overcome those issues to optimize these workflows, but this machinery is only as effective as its operators. Consequently, developing a thorough material handling equipment training program is crucial. An effective training program will boost efficiency, reduce downtime, prevent injuries, and even mitigate labor shortages. As you develop one for your organization, here are seven essential components to be sure to include.