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A Utility's Mobile Computing Upgrade Leads To Multiple Benefits
JEA, the eighth-largest community owned electric utility in America, provides electric, water, and sewer services to more than 750,000 accounts in northeast Florida. By Cindy Dubin  Continue Reading..
Case Study: A Utility's Mobile Computing Upgrade Leads To Multiple Benefits
JEA, the eighth-largest community owned electric utility in America, provides electric, water, and sewer services to more than 750,000 accounts in northeast Florida. By Cindy Dubin  Continue Reading..
Taking Away Paperwork Improves The Service Call
Before it launched its automated system on BlackBerry smartphones, AIS Construction Equipment (AIS), a heavy construction equipment dealership, completed work orders, time sheets, mileage reports, and past orders on paper. By Integrated Solutions magazine  Continue Reading..
Resource Article: RFID Revisited By Retail
In 2003, when Wal-Mart first announced it would mandate the use of RFID tags throughout its supply chain, many in the retail industry promoted a vision for RFID that would have the tags track merchandise at the item level from the point of manufacture to the checkout counter. Seven years later, many retailers and consumer goods manufacturers have scaled back their RFID compliance programs. By Brian Albright, Integrated Solutions...  Continue Reading..
Service Management: Cut Costs Without Cutting Revenue
Can you imagine the many challenges you’d face managing a mobile field service workforce that receives its daily schedules via fax, takes handwritten notes on physical log books while at customer sites, and calls in to dispatch for historical customer data? Chances are these manual tasks seem obsolete to those of us who are accustomed to the convenience of today’s technology and the real-time access to information it allows. By Sarah Howland,...  Continue Reading..
Enterprise Mobility: Make The Commitment
I empathize with small to midsize businesses. There are never enough resources — time, money, labor — to accomplish all that you have in mind. The regional service company, for instance, is often too busy running the day-today operations and can’t spare the resources to evaluate and implement new technology. Ultimately, that technology will free up more resources, but it’s hard to make that up-front investment in time,...  Continue Reading..
RFID In The Field Impacts Customer Experience
It’s always interesting to see RFID (radio frequency identification) technology being demonstrated at an event or in a controlled pilot environment. But, there’s nothing more striking than a firsthand experience of RFID’s impact in a real-world setting. And, recently, that’s exactly what I got.  Continue Reading..
GPS Fleet Tracking Reduces Liability And Risk
Albuquerque Publishing Company (APC) is a provider of newspaper advertising sales, production, printing, circulation, and distribution for The Albuquerque Journal and The Albuquerque Tribune. It is the largest publishing company in the state of New Mexico. By Integrated Solutions magazine  Continue Reading..
Solution Series: GPS Fleet Tracking Reduces Liability And Risk
Albuquerque Publishing Company (APC) is a provider of newspaper advertising sales, production, printing, circulation, and distribution for The Albuquerque Journal and The Albuquerque Tribune. It is the largest publishing company in the state of New Mexico. By Integrated Solutions magazine  Continue Reading..
What's All The Smart Grid Buzz About?
Since last year’s federal stimulus announcement, Smart Grid has been all over the news. What does this news really mean, and how will Smart Grid initiatives impact your business? By Sarah Howland, Integrated Solutions magazine  Continue Reading..

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