From the home office into the field, today's utilities IT professionals face the critical task of providing reliable services and maintaining uninterrupted network accessibility. Similar to the financial services industry, the utilities sector encounters high expectations from customers who rely on their services 24/7. However, the concerns go beyond performance and uptime; network security plays a vital role as utilities become prime...  Continue Reading..

In the manufacturing sector, AR technology is revolutionizing picking and packing, and assembly line processes by replacing traditional paper instructions with digital overlays. This provides workers with step-by-step guidance, remote expert support, and a reduction of errors while also reducing worker training time.  Continue Reading..

IDC research recently noted the greatest concern for technology strategies and budgets for 2023 was inflation driving up vendor pricing beyond budget expectations. What does this mean for field service? What could this mean for the ability of service leaders to finally transform their operations to reach a level of predictability that we have all expected for a decade? If organizations pull back budgets around technology, what happens when field...  Continue Reading..

Diesel used to be the main fuel for the constant flow of goods across global highways. Now, although slower to make the switch, big rig operators are starting to embrace electric transportation to lower fuel costs, reduce emissions and take advantage of government EV incentives. Battery-powered fleets are already rolling out across the world.  Continue Reading..