Why Manufacturing Companies Will Not Survive Without AR-Based Remote Visual Support!

Did You Know? Machine failure each year costs manufacturing companies more than $1 Trillion in losses according to a recent report by Senseye. That’s a lot of money spent on machine upkeep alone! So naturally, when manufacturers are deciding what piece of new equipment to purchase, serviceability and support are crucial factors requiring evaluation.

One of the latest innovations manufacturing companies will not survive without, is improving service and support performance indicators such as time-to-fix, first-time fix ratio, unexpected downtime, and engineer visit avoidance. Augmented Reality-based remote visual support facilitates technicians to lend their skills to field engineers or customer operators working on equipment anywhere in the world, best of all this can be done within a minute.

AR-Based Visual Support is coming!

Don’t just take our word for it. AR-Based visual support is making an introduction to the field service industry as the future of support. When asked in the 2021 Technology Investment Plans survey what “new” technology investments are you currently planning to make? 26% of respondents out of nearly one hundred service executives stated “Visual Support Technologies (Augmented Reality, Mixed Reality, Extended Reality)” triumphing over categories such as Artificial Intelligence and more. It’s safe to suggest the inevitable for manufacturing companies is unavoidable.