It’s no secret that digital transformation has been an ongoing effort for many companies for several years. Organizations have realized the benefits of shifting to digitally-minded business processes, tools, and cultures, along with the risks of failing to adapt.
More recently, the COVID-19 pandemic has highlighted just how much of a necessity digital transformation is for companies as they adjust to new ways of conducting business. But still, so many digital transformation strategies focus on in-office workers and fail to address the challenges that deskless workers continue to face—like a lack of real-time visibility, limited or disparate tools, poor communication, and more.
We know that digitally-driven businesses are 26% more profitable than their less adaptive counterparts, regardless of the industry in which they operate. So why is it that organizations have continued to ignore the advantages of such initiatives as they specifically relate to mobile workers?
To fully empower your deskless workforce and reap all the benefits digital transformation has to offer, you need a strategy (and robust tools that support that strategy) that’s built with the nuances of mobile work in mind.