Article | March 16, 2022

The Customization Revolution

Source: Zinier

Why do we make it so hard for the 2.7 billion deskless workers in the world to have meaningful workflows?

That 2.7 billion figure includes the majority of the field service workforce, along with people in other industries, from retail to healthcare, from equipment installers to opera singers. And despite the fact that they comprise the majority of the workforce, nearly all workflow tools are designed with deskbound workers in mind.

For those working in the field, the only portal they have to the digital wonderland is often their own mobile phone. No double-decker large-screen monitors. No unlimited storage devices. No printer. And no IT support down the hall.

But somehow, these field workers still manage to build, maintain, and enhance the world’s infrastructure.

Now imagine what they could accomplish if they had workflow tools that were designed specifically for them – not just with the functionality they need, but with an appropriate user experience.

Imagine if these deskless workers had tools that were truly designed for the way they work, built expressly with mobile end-users in mind. Systems that easily integrate with all of your company’s existing applications.

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