The world is evolving and adapting to a more digital landscape in which employees have the freedom to work from the convenience of their own homes, while businesses are able to reduce costs associated with office space rental. The paradigm shift for field service teams has been rapidly evolving with technologies such as AR-based remote visual support AIRe Link which enables technicians to remotely resolve customer issues from anywhere in the world.
It makes sense that some field service teams are taking full advantage of the benefits provided by allowing technicians to conduct operations from their own homes. Employees no longer have to worry about commuting, potentially arriving late at the office due to traffic. AIRe Link enables visual assistance to be provided remotely from anywhere in the world without compromising on the quality of service to customers.
10 Security tips for remote workers.
It should be kept in mind; remote workers have the potential to expose your business to new security risks. For the majority of service teams, the benefits outweigh the new potential risks associated. Not to worry, we have field service teams covered with tips organisations can utilize to reduce the risk new security threats pose to remote workers and their businesses.