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Submitted by Blumberg Advisory Group, Inc.
In the field service industry, effective troubleshooting and diagnostics are vital for maintaining equipment, reducing downtime, and providing exceptional customer experiences. Historically, these processes relied on manual methods and rule-based approaches, leading to time-consuming outcomes. However, the emergence of artificial intelligence (AI) and chat GPT (generative pre-trained transformer) has transformed troubleshooting and diagnostics.
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