Newsletter | January 23, 2024

01.23.24 -- Reinventing Field Service: AI, Apple + Service Cloud, And More

Asset Service Management: Why It’s So Important To Field Service

If you want to maintain your equipment in top-notch condition, regardless of the industry you operate in, then you might want to consider implementing field service management and outcome-based service contracts. These two tools can ensure that your equipment is always taken care of and functioning at its best. Read blog.

3 Strategies To Reinvent Field Service Delivery

Watch this on-demand webinar, where we talk about easy, innovative ways to scale your field service teams and boost customer satisfaction with trusted AI and data. We discuss how you can let your customers schedule their appointments, use video to solve problems in real time, and keep your team connected no matter where they are. Plus, don't miss the chance to hear from Chamberlain Group — they share their story about how they changed things up in their service operations. Watch on-demand webinar.

See Why We Were Named A Leader In Field Service

Our goal is to help you and your mobile workers deliver unparalleled field service. And now, with the power of data and AI, you can make your field service smarter and more efficient than ever. That’s why IDC MarketScape named us a Leader in Field Service. Get the excerpt.

Take Engagement To The Next Level With Apple + Service Cloud

Learn how to provide the best service experiences with new Apple + Service Cloud innovations. See how you can make engagement effortless across customer service and field service using trusted mobile apps and tools. Watch on-demand webinar.

Salesforce Integrates Apple Messages For Business And Augmented Reality To Enhance Customer Service Solutions

Salesforce and Apple are bringing new innovations into Service Cloud and Field Service including; Apple Messages for Business in Service Cloud, Apple’s ARKit, and The Salesforce Field Service iOS widget. Discover more.