By Brian Albright, Field Technologies
SGS Automotive Services has improved productivity by 20 percent using an automated scheduling solution.
Technology is just a tool — that’s an important thing to keep in mind for companies looking for a quick fix for their productivity or operational woes. Layering technology, even great technology, over outdated or inefficient processes will typically end one of two ways: you get the wrong results faster, or you further bog down your employees by increasing complexity. When evaluating the role any technology can play in your organization, you also need to take the time to really look at the business processes in place to determine if they need some updating, too.