Mobility Gives Service A Lift

By Brian Albright, Field Technologies

Forklift dealer MH Equipment used customized software and rugged tablets to eliminate manual data entry while streamlining work order, time card, and inventory processes.

For many service organizations, paper work orders have been a way of life for a long time. Paper forms and manual data entry are so baked into their operational processes that they hardly see a reason to even consider automation — until changes in the business force them to take another look.