Magazine Article | August 22, 2014

How To Arm Your Field Force To Grow Revenue

Source: Field Technologies Magazine

By Brian Albright, Field Technologies

For field service organizations to make the shift from cost center to a profit center, technicians need the right tools and skills.

Service used to be considered a cost center at most companies, but that has gradually changed in most organizations. Service is now seen as an important profit center, and more organizations are searching for ways to generate new revenue via tiered service contracts, value-added services, and other offerings.

“In most manufacturing companies I encounter, services revenues are growing more than twice the underlying product revenues,” says Dave Yarnold, CEO of ServiceMax. “CEO’s are hungry for top-line growth, so I see this trend accelerating.”

VIEW THE MAGAZINE ARTICLE!
Signing up provides unlimited access to:
Signing up provides unlimited access to:
  • Trend and Leadership Articles
  • Case Studies
  • Extensive Product Database
  • Premium Content
HELLO. PLEASE LOG IN. X

Not yet a member of Field Technologies Online? Register today.

ACCOUNT SIGN UP X
Please fill in your account details
Login Information
ACCOUNT SIGN UP

Subscriptions

Sign up for the newsletter that brings you the industry's latest news, technologies, trends and products.

You might also want to: