By Brian Albright, Field Technologies
An HVAC company uses a fleet management solution to increase routing and operational productivity by 30 percent.
Knowing where your field technicians are is critical for optimized routing and scheduling of work orders, but field force management solutions that rely on mobile phones for their location data have some inherent weaknesses. Integrating fleet vehicles into the solution provides more reliable information and enables additional benefits. Best Energy Solutions, a commercial and residential HVAC design, installation and service company based in Akron, OH, has increased productivity by 30 percent using a GPS-based fleet management solution for its 14 fleet vehicles.