Magazine Article | August 30, 2019

Customer Satisfaction On The Rise

Source: Field Technologies Magazine

By Brian Albright, Field Technologies

Field service software implementations are increasingly focused on the customer as the industry shifts to a more proactive service model.

Field service organizations are under increasing pressure by their customers, who are more selective and insist on customized and better service options. This has made service more competitive in many markets and has driven additional investment in new field service management (FSM) software, mobility, and other technologies.


Get unlimited access to:

Trend and Thought Leadership Articles
Case Studies & White Papers
Extensive Product Database
Members-Only Premium Content
Welcome Back! Please Log In to Continue. X

Enter your credentials below to log in. Not yet a member of Field Technologies Online? Subscribe today.

Subscribe to Field Technologies Online X

Please enter your email address and create a password to access the full content, Or log in to your account to continue.


Subscribe to Field Technologies Online