A New Backup Dispatch Center For Washington State's Largest Utility

By Zetron, Inc.

Washington state's largest utility, Puget Sound Energy (PSE), recently collaborated with Zetron to equip the utility's new backup dispatch center with a custom Voice-over-Internet-Protocol (VoIP) radio dispatch console system.

This was no small task. It required that PSE and Zetron work together closely to create a solution that would:

• Be cost effective.
• Co-exist with PSE's current radio dispatch equipment.
• Take advantage of PSE's existing network infrastructure.
• Provide an environment with a look and feel similar to that of PSE's existing system.
• Provide the flexibility necessary to support future upgrades.

The project was completed on schedule and is meeting the requirements that PSE and Zetron identified for the system. As a result, PSE has the flexible solution it needs. And Zetron has released the system – a VoIP radio console – as one of its most promising new products.