ABOUT SOURCE SUPPORT
Source Support Services provides outsourced technical product support services for technical equipment manufacturers across a variety of technology industries, including data center, healthcare, and industrial automation. We deliver 24x7 support services, implementation services, and global service parts logistics for mission critical environments in over 110 countries around the globe. Source’s disciplined approach to detailed case processes assures outstanding services delivery that is consistent and repeatable around the world. Built on quality service delivery and customer focus, Source's results-oriented approach provides a highly consistent service experience to end-users around the globe. We combine talented individuals, advanced technology, and innovative processes so that we can streamline support experiences and deliver best-in-class performance every time. We are proud to feature best-in-class performance, consistently meeting or exceeding 98% SLA achievement and 95% customer satisfactions ratings.