RWS GROUP
Tridion is an intelligent content platform, which offers a unique field service productivity solution. Tridion acts as your one-stop documentation center for field service staff, agent training, FAQs, knowledge base, technical information and analysis, providing closed loop collaboration on the cloud.
Tridion is supported by semantic AI, acting as single source of information for content in any language. It allows you to digitally transform how your staff manages and disseminates information, reducing ambiguity, content duplication, translation cost while allowing publishing of information on any online and offline channel.
With Tridion you can optimize field engagements with the right information at the right time, reducing time to fix and cost.
Tridion is part of RWS group. RWS is the global leader in content management and translation technology and services — 90 of the top 100 global companies work with us. Our mission is to make every field service engagement personalized, compliant and connected.
General information:
Website: tridion.com
Twitter: @rwsgroup
Linkedin: RWSGroup
FEATURED INFOGRAPHICS
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![GettyImages-811930458 RWS Smart Technical Content Infographic]( "Always-On, Smart Technical Content On The Go")
Tridion Docs addresses all of your digital information access challenges, eliminating delays and errors caused by poor availability of vital technical content.
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![GettyImages-1309560111 RWS Five Trends]( "Five Technology-Driven Trends For Field Services")
What are forward-thinking field service operations doing to meet rising customer expectations? This infographic breaks down five of their hottest areas of investment.
CONTACT INFORMATION
RWS Group
New Globe House, Vanwall Business Park, Vanwall Road
Berkshire, Maidenhead, SL6 4UB
UNITED KINGDOM
Phone: +44 1628 410 100
Contact: Shruti Deshpande
FEATURED ARTICLES
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![GettyImages-1255891917 AI]( "Advancing Maintenance Strategies: The Role Of Intelligent Content")
There are advantages of a modernized approach to content management to digitalize and transform the field service experience and to support proactive condition-based maintenance approaches.
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![GettyImages-1393199281 LEAPMOTOR Case Study]( "Case Study: LEAPMOTOR Drives Superior Digital Content Experience")
Structured management of electric vehicle content increases customer and dealer satisfaction and reduces customer complaints by 40%.
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![GettyImages-165597071 - RWS Field Service Productivity]( "Transforming Field Service Productivity: Three Trends That Have Changed The Game")
At the height of the COVID pandemic, field services changed in ways that are driving different approaches to content delivery that call for new content management technologies.
