News | July 10, 2014

Xora, A ClickSoftware Company, Wins THINKstrategies' Best Of SaaS Showplace (BoSS) Award

Cloud-Based Enterprise Work Management Solution Fosters Improved Efficiency, Increased Sales and Lower Costs

Xora, a ClickSoftware Company, recently announced that it was named a winner of the Best of SaaS Showplace (BoSS) Award, administered by THINKstrategies’ Cloud Computing Showplace to recognize Software-as-a-Service (SaaS) companies that are delivering measurable business benefits – such as increased sales, lower costs, higher customer satisfaction, faster operations and greater profitability – to specific user organizations.

“Reducing operating costs while improving constituent satisfaction is a critical objective for every municipality and business today,” said Jeffrey M. Kaplan, managing director of THINKstrategies. “Xora’s cloud-based solution enables organizations to achieve these objectives quickly and demonstrate their value easily.”

Xora was honored for its mobile workforce management solutions, which are used by more than 15,000 organizations in almost 20 industries including, construction, communications and utilities, field services, healthcare, public sector, and transportation and distribution. Specifically THINKStrategies cited measurable business benefits achieved by the Town of Cheektowaga, N.Y., which used Xora’s solutions to track the locations of its 70-person highway department crew as they maintained 400 roads, and managed snow and ice removal and leaf pickup. Xora enabled the town to track vehicle locations; analyze driver routes, stops and drive time; improve fleet productivity; and leverage geo-fencing to more effectively balance its workload. All totaled, the Town of Cheektowaga saved about $100,000 a year through use of Xora’s solutions.

Xora’s applications are designed to help any organization that has mobile employees increase productivity on the road and in the office; reduce fuel, mileage and labor costs; improve customer satisfaction and drive new revenue. Because of its cloud-based service delivery model, Xora’s solutions are easy to use, cost-effective to deploy and integrate with back-office systems.

“We are pleased to be recognized by THINKstrategies for the measurable business benefits we are delivering to our customers,” said Howard Latham, vice president of Sales and Customer Success at Xora. “Our customers need to show quantifiable benefits for any investment they make and our solution was designed with that in mind. Whether it is a reduction in costs through productivity improvements or an increase in revenue because of greater customer satisfaction, Xora can clearly show that it delivers a strong return on investment.”

About THINKstrategies, Inc.
THINKstrategies, Inc. is the only strategic consulting services company focused entirely on helping its clients capitalize on the unprecedented business opportunities created by the technology industry shift from a product-centric to a services-driven orientation and an “on-demand” delivery model, such as Cloud, SaaS and Managed Services.

THINKstrategies’ mission is to help our clients re-THINK their corporate strategies, and refocus their limited resources to achieve their business objectives. THINKstrategies helps enterprise decision-makers with their sourcing strategies, IT solutions providers with their marketing strategies, and VCs with their investment strategies. For more information, visit www.thinkstrategies.com.

About Xora
Xora is the #1 market leader in mobile workforce management. Our flagship product is a suite of configurable mobile apps and a web-based management application that helps mobile businesses and their field employees’ work smarter and faster. More than 15,000 organizations rely on Xora every day to save money and grow their businesses. For more information, visit www.xora.com.

About ClickSoftware
ClickSoftware is the leading provider of automated mobile workforce management and service optimization solutions for the enterprise, both for mobile and in-house resources. As pioneers of the “Service chain optimization” concept, our solutions provide organizations with end-to-end visibility and control of the entire service management chain by optimizing forecasting, planning, shift and task scheduling, mobility and real-time management of resource and customer communication.

Available via the cloud or on-premise, our products incorporate best business practices and advanced decision-making algorithms to manage service operations more efficiently, in a scalable, integrated manner. Our solutions have become the backbone for many leading organizations worldwide by addressing the fundamental question of job fulfillment: Who does What, for Whom, With what, Where and When.

ClickSoftware is the premier choice for delivering superb business performance to service sector organizations of all sizes. The company is headquartered in the United States and Israel, with offices across Europe, Latin America and Asia Pacific. For more information, visit www.clicksoftware.com.

Source: THINKstrategies, Inc.