Astea And XOi Integration: FSM & Augmented Reality
Source: Astea International
Astea integrates the XOi Vision technology into the Astea Alliance back office, Alliance Mobile Edge™ and portal components of its award-winning field service management platform. Videos and still images, which are captured using cameras mounted to safety glasses or wearable action cameras, can be added to customer-facing records for greater transparency. The videos and images can also be accessed through Alliance's knowledge manager, the service order and asset history.
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Astea International
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