XMobile Manager 3.5 Speeds Troubleshooting, Provides Secure Device Management

Mentor Engineering announces the release of XMobile Manager 3.5, mobile device management software

Mentor Engineering is pleased to announce the release of XMobile Manager 3.5 (XMM), the latest version of Mentor’s secure and easy-to-use software for Mobile Device Management (MDM). XMM eliminates the costs and time associated with manually updating mobile devices installed in fleet vehicles. XMM 3.5 features new functionality designed to facilitate optimal fleet management processes and allow users to be instantly notified of any issues that may occur in the fleet.

A powerful fleet dashboard provides users with widgets that show fleet-wide issues and statistics. Widgets are customizable and users can drill down to granular levels of information, as well as create multiple dashboards to better group related information.

When critical events occur, a notification system emails support staff and a redesigned log viewer displays the event timeline and allows users to jump to the exact location of a critical event in the log to provide fast troubleshooting.

XMM tracks all software installed on mobile devices so fleet managers always know that only approved software is running.  If an incompatible update is incorrectly attempted, XMM will notice the error and prevent the update, ensuring device security. XMM also facilitates the verification of all software updates on a small group of devices before fleet-wide distribution begins.  This confirms that software updates are working as expected before they are applied to the entire fleet.

A study conducted by VDC Research Group indicates that implementing an MDM solution can save an organization over $230 per mobile device per year in support costs. Extending this figure to an organization with 1,000 units translates into a savings of over $1.1 million over a five year span.¹

¹Krebs, David. “Total Cost of Ownership Models,” Track 1, Volume 3: Mobile Device Management Software – An Executive Brief. VDC Research Group, Inc., 2010. p.3.

About Mentor Engineering
Mentor Engineering has over twenty years of experience helping hundreds of fleet-based organizations improve customer service, increase efficiency, reduce operating costs, and complete additional jobs each day.