White Paper

Workforce Trends And World-Class Service

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The days of working from 9 a.m. to 5 p.m. five days a week, or working for one employer your entire career, are over. Evolutions in technology, industry and corporate dynamics have ushered in a new era of flexible, results-driven employer/employee relationships.

Consider for a moment these statistics from the 2017 Freelancing in America report, produced by research firm Edelman:

  • 57.3 million people freelanced in 2017 – up about four million since 2014. That comprises about 36 percent of the American workforce.
  • Those 57.3 million freelancers contributed $1.4 trillion to the U.S. economy, up 30 percent from 2016
  • Since 2014, the freelance workforce has grown three times faster than the general American workforce
  • At its current growth rate, freelancers will comprise a majority of American workers by 2027
  • 63 percent of new freelancers in 2017 said they began freelancing out of choice rather than necessity, mostly because they seek more freedom, security and flexibility

These statistics make it perfectly clear: the workforce is evolving, and freelancing is here to stay.

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