Work Orders On Mobile Handheld PDAs By Kevin Benedict, MobileDataforce

Many owner's of small services companies ask Kevin Benedict, CEO of MobileDataforce, how a paper-based work order or service request document can be condensed to fit on a small handheld computer screen. This article outlines some of the ways MobileDataforce would layout the screens in an easy to use manner.

Most service or work order documents are divided into common sections:

1. Date, Service Technician name, service ticket number
2. Customer Name, address, phone number
3. Reason for Today's Call
4. Work Performed and description
5. Identify equipment that was serviced
6. Cost of work performed
7. Cost of parts used
8. Status of Work (complete, incomplete, outstanding)
9. Payment information
10. Customer and Service Technician signatures