Wireless Matrix TechDirect™

Do your dispatchers use multiple monitors to track both work orders and the real-time location of vehicles? With the introduction of TechDirect from Wireless Matrix, you can reduce the need to "swivel chair" by using an integrated platform that combines both work order information with GPS data in one centralized view. Managing on-time service execution and schedule compliance is now just one click away.

TechDirect is an easy-to-use tool within FleetOutlook® for marrying workforce management data to the real-time locations of your mobile assets. TechDirect adds value to a traditional workforce management solution by overlaying key work order data from the workforce management application with real-time vehicle location intelligence on a single FleetOutlook map. By combining work order information with vehicle locations, dispatchers and field service managers can reduce the frequency with which they "swivel chair" between the workforce management application and FleetOutlook. TechDirect provides one centralized view for efficient routing, scheduling and dispatching.

Now more than ever you'll have the visibility you need for smart decision-making to increase productivity, decrease operational costs and improve customer satisfaction.