Case Study

Williams Towing Uses GPS Tracking For Faster Customer Responsiveness

Source: Complete Innovations Inc.

Based in Markham, Ontario, Williams Towing Service is a family owned and operated company that has been providing experienced, professional towing services in the Greater Toronto Area (GTA) since 1976.

To prepare for franchise growth, the company identified that it could increase efficiencies by improving its dispatching processes using real-time GPS technology.

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