Why You Shouldn't Risk Using Consumer Apps For Work Communication

By Kristen Wells, Zinc

WhatsApp at Work? Time to Reconsider.

For most workers today, instant messaging or chat is a must-have to power real-time communication and collaboration. But conducting work communications over consumer apps is a risky undertaking. From security to central administration, there are many reasons you shouldn’t risk using consumer apps for work communication.

Instead, companies need to provide employees with communication and collaboration apps, purpose-built for the enterprise. As one Forbes article asserts, you’d never allow a consumer app like Venmo to handle billing and the same goes for communication. The message is simple: don’t ask a consumer app to do an enterprise job. To illustrate, let’s run through the risks and downsides of using consumer messaging apps for work purposes.