Who Knows Best? IT Or End-Users?

For a mobile technology deployment to be successful, many stake holders need to be included in the software/ app and device selection process.  The business leaders themselves need to be involved to define project goals.  IT needs to be involved to ensure the software/apps and hardware work with existing systems and processes.  Finance needs to be included in the decision and of course, the end-users themselves need to be consulted.   

Managing this team of stake holders and coming to a group decision can seem close to impossible.  When it comes down to it – who knows best?   Today, more and more organizations are opting for end-user acceptance of mobile technology over budget, business leader and IT preference.   

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