Article | October 12, 2018

What A Consumer-Grade Mobility Strategy Really Costs Enterprises With A Field-Based Workforce

Source: Xplore Technologies

By John Graff, Xplore

Enterprise Software Mobility And Digital Transformation

Technology has done wonders for business in the last 20-plus years, especially mobile technology. Tablet, laptop and even handheld computers have completely transformed the notion of field service and, therefore, customer service. Customer questions can be answered and problems can be solved by technicians in a matter of minutes – not days, weeks or months. Ideas from the best, brightest and most skilled workers can be applied, even if they are hundreds of miles away from the actual job site. Records-keeping is no longer a burden. Information retrieval is instant. Risk mitigation strategies are easier to implement than ever, as are proactive maintenance techniques that minimize equipment repair demands and – most importantly – eliminate downtime. The list of mobile technology benefits goes on and on. Just look at the widespread impact that rugged tablets have had on manufacturing, warehousing, field service, public safety, and utility industry leaders around the world in the last few years:

VIEW THE ARTICLE!
Signing up provides unlimited access to:
Signing up provides unlimited access to:
  • Trend and Leadership Articles
  • Case Studies
  • Extensive Product Database
  • Premium Content
HELLO. PLEASE LOG IN. X

Not yet a member of Field Technologies Online? Register today.

ACCOUNT SIGN UP X
Please fill in your account details
Login Information
I'm interested in newsletter subscriptions.
ACCOUNT SIGN UP

Subscriptions

Sign up for the newsletter that brings you the industry's latest news, technologies, trends and products.

You might also want to: